Privacy Notice

At TBACK Flooring, we take Data Protection and Data Privacy seriously and we are delighted to share our Privacy Notice with you.

TBACK Flooring is registered as a Data Controller with the UK’s Information Commissioner’s Office (ICO) with the reference number XXXXXXXXXXXX.

Please let us know your interest in TBACK Flooring, click on the most relevant link below:

I am a visitor to TBACK Flooring website

We are TBACK Flooring. We do not collect personal information through our website, the cookies TBACK Flooring uses collect data anonymously to understand how the website is viewed. If you wish to contact us please use one of the email addresses listed.

Under the General Data Protection Regulation, you do have the right to request access to any personal data that we may have of yours at any time.

The Regulation also affords you other rights, these are listed and explained on the website of the Information Commissioner’s Office (the ICO) at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you have a specific data privacy question, request or a more general enquiry, we can be contacted via our website.

I have made a general TBACK Flooring enquiry

Thank you for contacting TBACK Flooring. You have provided us with your contact details and we will use this personal data to answer your query. We will keep your contact details on file for 6 (six) months and, if we do not hear from you before then, we will delete it. We will not share it with any third parties.

Under the General Data Protection Regulation, you have the right to request that we delete your personal data (including your contact details) at any time.

The Regulation also affords you other rights, these are listed and explained on the website of the Information Commissioner’s Office (the ICO) at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you have a specific data privacy question, request or a more general enquiry, we can be contacted via our website.

I have sent my CV to TBACK Flooring

We are TBACK Flooring. You have provided us with your CV and we will use this personal data in line with our Legitimate Interests of recruiting the best. We will keep your CV on file and we will inform you if a suitable role becomes available. Otherwise, we will delete your data after 18 months. We will not share it with outside of the Inside Ideas Group.

Under the General Data Protection Regulation, you have the right to request that we delete your personal data (including your CV) at any time.

The Regulation also affords you other rights, these are listed and explained on the website of the Information Commissioner’s Office (the ICO) at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you have a specific data privacy question, request or a more general enquiry, we can be contacted via our website.

I would like to supply TBACK Flooring with products and services

We are TBACK Flooring. You have provided us with your details and we use will this personal data in line with our Legitimate Interests of sourcing the best suppliers, products and services. We will keep your contact details on file and we contact you if we require information from you. Otherwise, we will delete your data after 2 years and we will not share it with any third parties.

Under the General Data Protection Regulation, you have the right to request that we delete your personal data (including your contact details) at any time.

The Regulation also affords you other rights, these are listed and explained on the website of the Information Commissioner’s Office (the ICO) at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you have a specific data privacy question, request or a more general enquiry, we can be contacted via our website.

I have received an update or information from TBACK Flooring

We are TBACK Flooring. We have emailed you information about TBACK Flooring because we believe we have Legitimate Interests and believe that the information we sent is both timely and relevant to you. If you feel that this is not the case, please reply to the email stating that you no longer wish to hear from us and we will delete your data, otherwise, we will continue to keep you up to date. If we do not hear back from you for a period of 2 years we will cease your updates and delete your data. We will not share it with any third parties.

Under the General Data Protection Regulation, you have the right to request that we delete your personal data at any time.

The Regulation also affords you other rights, these are listed and explained on the website of the Information Commissioner’s Office (the ICO) at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you have a specific data privacy question, request or a more general enquiry, we can be contacted via our website.

I have booked a home consultation and/or measuring appointment with TBACK Flooring

We are TBACK Flooring, thank you for making a home consultation and/or measuring appointment with us. You have provided us with your contact and address details and we will use this personal data to manage our visit to your premises on the day. We may share your data with third-party companies and persons we use to help us provide carpet and flooring fitting services.

Any payments you have made to TBACK Flooring are processed by a third party, details of this processing can be obtained by contacting TBACK Flooring via our website tbackflooring.co.uk

We will keep your contact details on file for 12 months and, if we do not hear from you before then, we will delete it. We will not share it with any other third parties.

Under the General Data Protection Regulation, you have the right at any time to request a copy of the personal data of yours that we hold.

The Regulation also affords you other rights, these are listed and explained on the website of the Information Commissioner’s Office (the ICO) at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you have a specific data privacy question, request or a more general enquiry, we can be contacted via our website.